If you would like to contact torontosweetsfactory.ca about an article, a casino promotion, or information related to a no deposit bonus, you can reach us by email.

Email: [email protected]

Let us know when an offer has changed

Casino promotions can be updated after an article has been published. An operator may change free spins, promotional credit, wagering requirements, withdrawal limits, eligible games, bonus codes, or other conditions.

If you spot information on torontosweetsfactory.ca that appears outdated, please include:

  • the page URL
  • the section concerned
  • the detail that may have changed
  • any useful context that helps us review it

Providing specific information makes it easier for us to identify the relevant content.

Questions about our guides and comparisons

You can contact us if something in one of our casino guides, comparison tables, or explanations is unclear.

Questions may relate to topics such as:

  • wagering requirements
  • free-spin values
  • withdrawal ceilings
  • assigned or eligible games
  • promotional codes
  • validity conditions
  • activation requirements

Mentioning the page or article concerned helps us understand the context of your question.

No deposit bonus updates

A no deposit bonus may be modified, restricted, replaced, or removed by the casino operator.

If you notice a change in an offer featured on torontosweetsfactory.ca, you are welcome to report it.

We can review our published information, but we cannot determine whether a specific player is eligible for a promotion or require an operator to credit an offer to an account.

Editorial feedback

You may also contact us about the general quality or usability of our content.

This can include:

  • broken links
  • unclear wording
  • inconsistent information
  • missing context
  • formatting problems
  • information that appears in the wrong place

Relevant feedback may be considered during future page updates.

Business and partnership enquiries

For affiliate partnerships, advertising proposals, editorial collaborations, or other commercial requests, contact:

[email protected]

Please include a clear description of the proposal and the organization involved.

Sending an enquiry does not guarantee publication, link placement, advertising space, or acceptance of a partnership.

We cannot access casino accounts

torontosweetsfactory.ca is an independent informational website. We do not operate the casinos mentioned in our content and cannot access player accounts.

We cannot:

  • approve or speed up withdrawals
  • add free spins or bonus funds
  • change wagering conditions
  • view account balances
  • process identity verification
  • reset casino passwords
  • modify payment information
  • open, close, restrict, or restore player accounts

For any account-specific issue, contact the relevant casino operator directly.

Responsible gambling support

If your concern relates to gambling behaviour rather than content on torontosweetsfactory.ca, consider using the responsible gambling tools offered by your operator.

Depending on the platform, these may include deposit limits, time-outs, cooling-off periods, or self-exclusion.

Support services are also available across Canada for people affected by gambling.

Please do not send passwords, banking information, payment card details, identification documents, or other sensitive casino account data to [email protected].